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601 West Lombard Street
Baltimore MD 21201-1512

Information Services: 410-706-7995

Services for Patrons with Disabilities

Service Policy

The Health Sciences and Human Services Library (HS/HSL) provides assistance and instruction which enables patrons to conduct independent research. Though staff limitations make extensive individual assistance impossible, every effort will be made to assist users. Some services may require an appointment (please see the Library Services Available section below). If you would like an orientation or have other questions about Library services and access, please contact the Head of Public Service at 410-706-7995.

University of Maryland, Baltimore students requiring extensive assistance should contact the Office of Educational Support and Disability Services (ESDS), 621 W. Lombard Street, Room 317, Baltimore, MD 21201, 410-706-5889.

Reference Services

For more information, call 410-706-7995 or e-mail

Information Services staff will assist with the use of the HS/HSL Catalog, databases, and reference materials as time and staffing permit. If extensive use of resources is anticipated, University of Maryland, Baltimore (UMB) students should contact ESDS at 410-706-5889.

  • Consultations
    A consultation service is available for UMB students, faculty and staff who would like to schedule a meeting with a librarian. It is suggested that before beginning in-depth research, UMB students, faculty, and staff with disabilities make an appointment with a librarian using the Request a Consultation form. A librarian can help refine a research topic and suggest information resources.
  • Literature Searches
    A literature search service is available for UMB faculty and staff. To request a literature search, use the Request a Literature Search form.

Circulation Services

For more information, call 410-706-7995

Information Services staff are available to assist with retrieval of library materials, and limited photocopying upon request. Extensive photocopying may be requested by contacting the Information Services Desk in advance. Deputy borrowing privileges may also be issued to an assistant to access library services for the disabled library user.

Retrieval of Library Materials

Upon request, the Information Services Department will retrieve books and journals from the Library's stacks. In order to insure adequate staff coverage, advance notice is preferred and is required for requests of more than three items. You may also contact ESDS (410-706-5889) to arrange for a mobility assistant.

  • Deputy Borrowing Privileges
    UMB students, faculty, and staff with disabilities can request that deputy borrowing privileges be issued to an assistant the library user designates. The privileges will allow the assistant to borrow books using the disabled library user's borrowing card (UM One Card), and use other services for the library user. A student requesting this service should bring documentation from the ESDS.
  • Photocopying
    HS/HSL Information Services staff will photocopy articles in the library's collection for UMB students, faculty, and staff with disabilities. Service charges are waived; people with disabilities pay only the cost of the photocopies. Up to three articles will be copied upon request. Please allow 48 hours for more than three requests to be processed. Articles can be mailed or faxed at no extra charge. ESDS may also be contacted to arrange for a photocopy assistant.

Access To and Within the HS/HSL

  • The HS/HSL is fully wheelchair accessible.
  • Wheelchair accessible tables and computer workstations are available on all floors.
  • Two wheelchair accessible, self-service photocopiers are located in the copier room on the first floor of the Library.
  • Wheelchair accessible restrooms are available on each floor next to the elevators.
  • Wheelchair accessible campus telephones are adjacent to the elevators on each floor.
  • An outside book return, adjacent to the main entrance, is available when the Library is closed.
  • See the Information Services Desk staff regarding the ability of our current internet browser to enlarge the text of web-based databases.
  • Braille number designations are posted on elevator panels and library signage.
Last edited on: Thursday, August 30, 2018