February 2009 Archives

My Account on Library Homepage

| | Comments (1)

Original Suggestions:

1) There is no "sign in" bar on the homepage, please add one. This will definitely improve the efficiency of the website when searching/borrowing/reviewing/renewing books...

2) Having a link to sign in on the main page would make the site so much more user friendly to staff. I help about 15 physicians here in the Medical School. We seem to all have a book or two out at a time and in order to renew loans you must first log into your account. It is not obvious to most that they must first click on Library Catalog before they can go to the sign in link.

Response:

Thank you for sending in your comments concerning the Library Catalog's My Account. We have added a new link on the Library's homepage in the Services menu called My Account (Renew Books). This account can be used to renew books and check due dates. We appreciate your taking the time to let us know how we can make improvements to our website.

Thank you again for your feedback.

Noise in the Library

| | Comments (1)

Original Question:

I am writing because many of the students, particularly those in the study rooms, have been incredibly loud despite repeated requests to be quiet. This is not only an issue I am having but one that several of my fellow students have had as well.

While I don't think it's possible to regulate a person's behavior, it seems to be a significant problem this semester, particularly on the 3rd, 4th, and 5th floors.

Is there any advice you can offer or something that you can do?

Response:

Thank you for sending in your comment concerning noise in the library. I appreciate your taking the time to let us know how we can make improvements.

The next time you are bothered by noise, please let someone know, either at the Circulation Desk or Reference Desk. We will follow up directly with the loud group. The third, fourth, and fifth floors, including the study rooms, are supposed to be quiet study floors. We may ask people to leave if they continue to disrupt the people around them.

We will be putting up signs within the library to remind people of the need for quiet - especially in our upper floors.

Thank you again for your feedback.