Book Retrieval Service

Guidelines

• Requests are made electronically via the electronic request form.
  • First Time User Registration
• Journals and non-circulating books are excluded from this service.
• HS/HSL adheres to copyright laws and guidelines.

Eligibility

• UMB faculty, staff and others with borrowing privileges.

Cost

• Regular Service: $6.00 per book
  Regular requests are processed within two business days when the book is on the shelf.
• Rush Service: $16.00 additional fee, per book
  Rush requests are processed within one business day when the book is on the shelf.
• Super Rush Service: $31.00 additional fee, per book
  Super Rush book retrieval requests will be filled within four business hours of receipt (as staff permits). Up to five Super Rush book retrieval requests, per requestor, will be accepted up to four hours before the Resource Sharing Department closes (i.e. by 12:30 pm Monday - Friday). The request must be submitted electronically, and the requestor must call the HS/HSL Resource Sharing Department (410-706-3239) to alert staff that a request has been made. The four hour turnaround time begins when the phone call is received. If no phone call is made to alert staff of the request and the request is filled within the four hour timeframe, the requestor will be charged for the Super Rush book retrieval.

Hours

• The Library accepts and processes requests Monday through Friday, 8:00 am - 4:30 pm.

Submitting Your Requests

• Check CatalogUSMAI to determine if the Library has the article or book you need. For help using the online catalog, Ask Us!
• Complete an electronic book retrieval form. Please complete one request form for each item needed. To speed your request, make sure the information submitted is complete and accurate. Abbreviations or incomplete information may delay or prevent your request from being processed.

Picking Up Your Books

• You will be notified via e-mail when your books are ready for pick up at the HS/HSL Circulation desk. You will be able to pick up, check out, and pay for the books during library hours.