Article Express

Guidelines

• Requests for service are made via an electronic request form.
  • First Time User Registration
• Paper, phone and fax requests are not accepted.
• Regular requests are filled within two business days.
• Rush requests are filled within one business day.
• Super Rush requests are filled within four business hours of receipt.
• HS/HSL adheres to copyright laws and guidelines.
• If the HS/HSL does not own an article, use the Interlibrary Loan Service (ILL). ILL is available to UMB faculty, staff and students, UMBI faculty, and UMB affiliated visitors.

Eligibility

• Article Express is available to UMB faculty, staff and students, UMBI faculty, and UMB affiliated visitors. An electronic request form must be submitted. Charges apply.

Cost

Regular Service:
Regular requests are filled within two business days

Rush Service:
Rush requests are filled within one business day.

Super Rush Service:
Super rush requests are filled within four business hours of receipt.*

*Up to five Super Rush photocopy requests, per requestor, will be accepted up to four hours before the Resource Sharing Department closes (i.e., by 12:30 pm Monday-Friday). Super Rush photocopy requests will be filled within four business hours of receipt (as staff permits). When the request is submitted electronically, the requestor must also call the HS/HSL Resource Sharing Department (410-706-3239) to alert staff that a request has been made. The four hour turnaround time begins when the phone call is received. If no phone call is made to alert staff of the request and the request is filled within the four hour timeframe, the requestor will still be charged for the Super Rush request.

Please Note: If an item is requested through either Article Express or Interlibrary Loan service, and is held in our collection, HS/HSL will copy and charge the requestor unless the "Obtain at no charge" option is checked on the electronic order form. If this option is checked, HS/HSL staff will cancel the request and notify the requestor that the item is available for the requestor to copy at the HS/HSL.

Hours

• The Library processes requests Monday through Friday, 8:00 am - 4:30 pm.

Submitting Your Requests

• Check CatalogUSMAI to determine if the Library has the article you need. For help using the online catalog, contact the HS/HSL Reference Desk at 410-706-7996.
• Complete an electronic request form. To speed your request, make sure the information submitted is complete and accurate. Abbreviations or incomplete information may delay or stop your request.

Delivery of Requests

Requests are delivered electronically or held for pick-up at the Circulation Desk. When registering in ILLiad as a first-time-user, you may choose YES or NO to have articles Delivered to Web. If you select NO, your articles will be held for pick-up at the Circulation Desk.

• Delivered to the Web: the article is posted to your ILLiad account. You will receive an email notification that it has been posted with a link to access your account. Once you login, the article is in your ‘View/Download Electronically Received Articles’ where it will remain for 14 days. Charges, if applicable, apply whether or not  the article is viewed. 
• Hold for Pick-up:  You will receive an email notification that your article is ready for pick-up at our Circulation Desk where it will be held for 14 days. Charges, if applicable, apply whether or not the article is picked up.