- Before you begin the installation, first make sure you have administrative privileges on the pc to install software, then run Windows Update by going to Tools from your browser menu and selecting Windows Update.
- Download the UMB VPN software for Windows.
- Unzip the UMB VPN software and double-click the setup.exe file to install the VPN software.
- Restart the computer when prompted.
- After restart go to Start/Programs/UM VPN Client/VPN Client.
- After the software opens, if you are in the Library , choose hshsl-vpn
- If you are off campus choose University of Maryland , from the list
- To connect, click on the Connect button.
- Enter your myUMBID and password when prompted.
- The connection process may take several moments. After it connects there will be a yellow padlock icon in the startup tray, clicking on this will give the status of the connection.
- To disconnect, double click the yellow padlock icon in the startup tray and click on the Disconnect button.
Note: Once the VPN is installed, do not change or personalize the profile. The VPN will only work with the established profile information.
Troubleshooting Tips
Completing the following steps will allow for faster installation:
- Turn off Windows Firewall by going to the Control Panel, Network and Internet Options, Windows Firewall.
- For Windows XP users, check System Properties to make sure Service Pack 2 is installed. If not, running a Windows Update will install it. Go to Tools from your browser menu and select Window Update.
- For Windows XP users, uninstall the QoS Packet Scheduler. Go to Control Panel, Network and Internet Options, Network Connections, Local Area Network, Properties. Select QoS Packet Scheduler and click Unistall.
For assistance with the VPN, please contact the ASC Help Desk at 410-706-HELP or help@umaryland.edu.
Last edited on Tuesday, January 15, 2008
