Many hospital patients are dissatisfied with some aspects of their care and might not recommend their hospitals to friends and relatives, the federal government said Friday as it issued ratings for most of the nation's hospitals, based on the first uniform national survey of patients.The survey was meant to provide a constructive way for patients to complain about arrogant doctors, crabby nurses and dirty or noisy hospital rooms. Medical experts said that some of the complaints bore directly on the quality of care.
NewYorkTimes.com - March 29, 2008
